Donation Refund Policy

As a charitable organisation operating without government funding, The Hong Kong Anti-Cancer Society sincerely appreciates your generous donation to support our work.

In general, donations are non-refundable. However, if an error was made during the donation process and donor want to request a refund, please contact us within seven days from the date of donation. Refund requests will be considered on a case-by-case basis. Please note that any bank charge or related administrative cost incurred will be borne by the donor.

If the donation has already been disbursed, we regret that a refund may not be possible.

For any enquiries, please contact us via email at donation@hkacs.org.hk or by phone at 3921 3821.

Thank you for your kind support.

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